622 Privacy Policy – Our Commitment to Protecting Your Information

1 Introduction

622 (622.nz) takes the privacy of its users seriously. This Privacy Policy explains what information 622 collects, how it is used, who it may be shared with, and how you can maintain control over your own data.

This policy applies to the 622 website, mobile app, and all associated services. Our Terms and ConditionsYou are advised to read this policy alongside the relevant terms.

We believe privacy is a fundamental right. That is why 622 never collects more information than necessary and never uses your data without your consent.

2 What information do we collect?

622 collects different types of information at different stages. Details are provided below:

3 How is your information used?

622 uses the information it collects for the following purposes:

• Account Management: For registration, login, and identity verification.
• Payment processing: To process deposits and withdrawals securely.
• Customer Support: To help resolve your issues.
• Security assurance: To prevent fraud, forgery, and money laundering.
• Service improvement: To enhance your experience on the platform.
• Legal Obligations: To meet regulatory requirements.
• Personalized experience: To offer promotions and bonuses tailored to your preferences (only with your consent).

622 never sells or shares your information with third parties for marketing or advertising purposes.

4 Who is data shared with?

622 may share your information only under strictly controlled circumstances:

• Payment partners: Only the minimum necessary information is shared with authorized payment service providers to process transactions.
• Regulatory authority: When required by government or licensing authorities as part of legal obligations.
• Technology services: With essential service providers such as server hosting and cybersecurity — all of whom adhere to the same privacy standards we do.

5 What do we do to protect your data?

622 has implemented multiple layers of security to protect your information:

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Firewall protection: Advanced firewall systems to prevent unauthorized access.
• Two-factor authentication (2FA): An additional layer of security for account login.
• Regular security audits: Regular system audits conducted by third-party experts.
• Restricted Access: Only authorized personnel can access specific data.

Please note that no system on the internet is 100% impenetrable. Keep your password strong and never share it with anyone.

6 Cookies Policy

The 622 website and app use cookies. Cookies are small files stored in your browser that help improve your experience.

Types of cookies we use:

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Performance cookies: To monitor site speed and performance.
• Preference cookies: To remember your language, theme, and other preferences.
• Analytics cookies: To understand user behavior (anonymized data).

Non-essential cookies can be disabled through your browser settings, though some features may not function as a result.

7 How long is data retained?

622 does not retain your information longer than necessary. The general guidelines are:

• Data associated with active accounts is retained for as long as the account remains open.
• After account closure, transaction records are generally retained for up to 5 years as required by legal obligations.
• Customer support conversations are generally retained for up to 2 years.
• Data from inactive accounts is reviewed after 12 months of inactivity.

8 Your Data Rights

As a user of the 622 platform, you have the following rights over your own information:

9 Protection of minors' data

622 strictly does not serve anyone under the age of 18. If a minor's information is found in our database, that account will be immediately closed and all associated data will be deleted.

If you believe your child has created an account on 622, please contact our support team immediately. We will take prompt action.

10 Third-party links & services

Any third-party links on the 622 platform are governed by those sites' own privacy policies. 622 is not responsible for the privacy practices of third-party sites.

When sharing data with payment partners, only the minimum information necessary to complete a transaction is provided. These partners also comply with international data protection standards.

11 Policy changes

622 may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance via your registered email or through a notice on the platform.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend visiting this page periodically to stay informed.

12 Contact & complaints

For any questions, requests, or complaints regarding the Privacy Policy, please contact the 622 customer support team.

Ways to contact us:

• Email: [email protected] (read-only — please use customer support to send a message)
• Platform live chat support — available 24/7

We typically respond to data requests within 72 hours. Complex cases may take up to 30 days.